AMSRO Trust Mark
Research services
  • Field work (CAPI / CATI)
  • Full Service Agency
  • Online Panel Provider
  • Qualitative Research
  • Quantitative Research
  • Social and Government Research
  • Strategic Consulting
Company NameThe Social Research Centre
Head officeLevel 5
350 Queen St
Melbourne, Victoria 3000
Map It
Phone03 9236 8500
EmailEmail hidden; Javascript is required.
Year your company was established2000
General information

The Social Research Centre provides all sectors across Australia with access to world-class social science research services, including survey design, data management, analytical and qualitative skills. Our motivation stems from the desire to not only undertake high-quality quantitative and qualitative research that informs decision-making but to also have positive social impact and advance our understanding of Australian society. We are proud of the methodological rigour we infuse across our offerings as it results in the highest quality insights for our clients. Our experts work across Australia, partnering with federal, state and local government; not-for-profit organisations, academia and mission-aligned commercial clients.

The Social Research Centre is owned by the Australian National University (ANU) and enjoys unprecedented access to ANU researchers and ANU’s world-class research environment. We operate Australia’s only Remote Computer Assisted Telephone Interviewing team. The Social Research Centre has also established the Life in Australia™ panel - Australia’s first national probability-based online panel. We employ over 100 permanent staff, including 80 research, evaluation and data science staff.

Number of full-time personnel100
Key personnel

Diane Herz (Chief Executive Officer)
Janine Reid (Chief Operating Officer and Company Secretary)
Graham Challice (Executive Director, Major Projects)
Paul Myers (Executive Director, Quantitative Research Consulting)
Pam Muth (Executive Director, Evaluation and Qualitative Research)
Kylie Brosnan (Executive Director, Client Strategy)
Benjamin Phillips (Chief Survey Methodologist)
Dina Neiger (Chief Statistician)
Rob Sturgeon (Chief Information Officer)
Grant Lester (Director of Operations and Organisational Capability)

ADIA member since:2007
Research specialisation

Australian society
Education and training experience and outcomes
Health and well-being experience and outcomes
Social service experience and outcomes
Employee experience and outcomes
Social cohesion and community research
Social justice, poverty and housing research
Community, workplace and domestic safety research
Social marketing campaign evaluation
Policy, reform, and program evaluation
Employment transitions and the labour market
Research and evaluation methods
Diverse, marginalised and vulnerable communities