AMSRO Trust Mark
Research services
  • Business to Business
  • Consumer Research
  • Data Analytics
  • Full Service Agency
  • Qualitative Research
  • Quantitative Research
  • Social and Government Research
  • Strategic Consulting
Company NameBastion Insights
Head office14-18 Cremorne St
Cremorne, Victoria 3121
Map It
Phone+61 3 9643 6500
EmailEmail hidden; Javascript is required.
Year your company was established2008
General information

Bastion Insights is a research and insights consultancy focused on improving the human experience of brands, products, and society through insight generation. We believe that for businesses and communities to thrive, they need to understand humans and why they behave the way they do. By unpacking the complexity of human behaviour, and business issues we have gained a reputation as true partners and insights experts, who help our clients move forward fast.

Our Multi-disciplined team uses:
Qualitative research to explore 
Behavioural science to understand 
Human-centred design to unpack the experience 
Cross-cultural insights to uncover nuances 
Quantitative research to size the prize 

Using agile approaches means we deliver insights quickly, when and how you need them.

Number of full-time personnel15
Key personnel

Dianne Gardiner - Executive Director
Ali Dexter - CEO
Monica Greenwood - General Manager
Tabitha Lucas - Insights Director
Isabel Zhang - Head of Cross-Cultural Insights

ADIA member since:2018
Research specialisation

We cover commercial (B2B and B2C), government & social, not for profit, sectors in areas including:

Comms developmental Comms testing
NPD and Concept testing
User Research
User Experience (UX)
Service Design
Customer Experience
Brand Equity
Usage and Attitudes
Consumer Journeys
Performance evaluation
Performance tracking
Stakeholder research
Cross-cultural insights (China specialists)

AddressLevel 2
862-874 Elizabeth St
Waterloo, NSW 2017
Map It