AMSRO Trust Mark
Research services
  • Business to Business
  • Consumer Research
  • Field work (CAPI / CATI)
  • Political Opinion Research
  • Qualitative Research
  • Quantitative Research
  • Recruitment
  • Social and Government Research
Company NameMarket Metrics Data Collection
Head office30-34 Skye Road
Frankston, VIC 3199
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General information

Market Metrics Data Collection (MMDC) is now part of the largest Australasian independently owned research operations group. With offices in both Australia and New Zealand, MMDC partners with Market Research industry leaders to provide high-quality, accurate and credible data collection services. Our seamless operational reach provides our clients with the most competitive price points without compromising on quality.
Our commitment to quality is only equaled by our dedication to excellent service and true value. We specialise in data collection, that is our business, and we love it! This translates into true knowledge-based experience, leading to higher productivity and a lower cost base for our clients. This is evident in our repeat business with existing clients.
Such world class, best practice operations come to you along with our compelling price points and the most flexible centrally located CATI centres in both Australia and New Zealand.
Our strength is our ability to deliver on promises, to upscale quickly if required and to produce highly trained dedicated professionals with a genuine passion for research. This means you can be assured of a credible, intelligent interviewing team through all stages of the data collection process.
Our expertise covers the full range of methodologies employed in Australia and New Zealand, while our passion for excellence in client service means added value, commitment, and dedication to your projects.
Quality is the primary focus of our data collection—all our fieldwork adheres to the international ISO standard for market, social and opinion research.
We have international capabilities employing over 300 fully trained interviewers to ISO:20252 Standards Australia and New Zealand wide.

Key personnel

Donna Willis: Has been in the research industry for more than 25 years. Donna is an Experienced Research Director with a demonstrated history. Donna is highly skilled in Analytical skills, Data Analysis, Quantitative Research, Marketing Strategy, and Strategy.
Rebecca McDonald: has been involved in the research industry for over 20 years. She is a specialist within the area of operational research, tackling challenging projects head on and with her MMDC team is known in the industry for a can-do attitude.

ADIA member since:1993
Research specialisation

National Field Services -
Computer Assisted Telephone Interviewing –
• 50+ CATI Stations – onsite and remote teams
Online -
• Customised Online Data Collection
• Your database or our panel
• WATI (Web Assisted Telephone Interviewing)
Qualitative Group and in-depth interviewing and recruitment-
• Source - Cold Calling and client supplied lists
Group and Indepth Recruitment -
• Source - Cold calling, face to face and client supplied lists

Face to Face (PAPI/CAPI) -
• Door to Door
• Street Intercept
• Exit interviews.
• Shopping Centre
• Mystery Shopping
• Store Audits
• Product testing