ADIA > Member benefits > TRAINING

The ADIA Academy is an online, self-paced professional development and training portal for members and their employees –focusing on expert advisory around privacy law, workplace relations and quality standards.

The portal provides members with a mix of free-of-charge presentations and fee-based courses covering Risk Management (Privacy and Quality Assurance), Workplace Relations, and Leadership and Business.


Understanding the ADIA Service Level Agreement (SLA)

Service Level Agreements (SLAs) are used to support outsourced services and technology or software agreements. They are used where you need to rely on an external service provider for the day-to-day delivery of a function and a level of service is fundamental to the practical delivery of your services.

This course answers your questions about SLAs, and includes a downloadable version of the ADIA SLA Template.

This course is suitable for Management. 

Cyber Health Checklists

This course provides cyber security checklists and assessment tools that confirm the status of the cyber security controls in place within your organisation.

Two example checklists are provided at the end of the presentation for downloading.

  • ADIA Quarterly Cyber Health Check
  • ADIA Annual ISMS Health Assessment

This course is suitable for all Management, including the Data Privacy Officer plus the IT Team

Generative AI continues to develop at an accelerated pace, yet many of us only scratch the surface of what these powerful tools can do. This session with Pete Williams, founder of Deloitte Digital, goes beyond basic queries and conversations, unlocking the techniques for leveraging AI for a wide range of tasks and roles. It makes these advanced capabilities accessible and useful for your everyday work life.

This course is comprised of:

  • A 1-hour Zoom webinar presented by Pete Williams
  • A downloadable copy of the corresponding slide presentation
  • Supporting documents used for exercises during the workshop

Course Cost: $99 (+ gst) per person

New courses are added frequently, so be sure to check the portal on a regular basis. If you experience any difficulties, please contact our help desk.

HELP DESK (Theresa): 0417 565 358

If this is your first time accessing the Academy, please watch our Getting Started Guide below.

Courses Available


  • Cookies in Technology Guidelines
  • Face-to-Face Interviewing Zero Harm Guidelines
  • AI Fair Use Standards


  • Data Security in Client Lists + Panels
  • Email Safety: 5 Steps to Prepare for 2024
  • How to Identify a Fake Email
  • Social Media: Risks + Opportunities
  • The Right to be Forgotten
  • The Role of the Privacy Officer
  • What is Personal Information


  • ADIA Privacy Code 2021: APPs and Governance (Managers) (NEW)
  • Cloud Computing in Business (Managers + Employees)
  • Cybersecurity for Managers
  • Data Breach Notifications: Preparation + Response Plans (Managers) (NEW)
  • Privacy: Information Security and a Privacy Impact Assessment ($99 pp + GST)
  • Social Media Policy Development (Managers)
  • ISO 20252: Privacy + Information Security Synergies ($99 pp + GST)
  • Induction 101 (Privacy & APP)
  • Advanced Induction 1 & 2: Privacy & Data Security + Risk Management & PIA ($99 pp + GST)


  • Management Training: 3 Modules ($99 per company, unlimited access)


  • Internal Auditor Training ISO 20252:2019 ($170pp or $850 for 6 or more + GST)
  • Preparing for your ISO 20252 Audit + 1st or 2nd Surveillance Audits
  • ISO 20252 Sampling Annex A (Managers)


  • ESG: Environment, Social and Governance in 2030
  • Mental Health in the Workplace (Managers)


  • Casual Employment Law: Fair Work Act Changes 2021
  • Interviewer Data Collection Training: 5 Modules ($59 pp + GST)
  • Supervisor Training for ISO 20252: 3 Modules ($69 pp + GST)
  • What the Fair Work Act changes mean for your organisation