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Member Webinars

Upcoming webinars and workshops

Please check ADIA member communications for dates on all new member webinars and also check back here regularly for updates.


Privacy, The Foundation of TrustTuesday 3 May, 2022, 12 noon

Angelene Falk, Australian Information Commissioner and Privacy Commissioner, Office of the Australian Information Commission (OAIC)

“Trust is essential to taking the community with us as the digital economy continues to grow and play a major part in our lives…. and will not occur without privacy as the foundation.

‘If the right foundations are in place, organisations will have the ability to increase the focus on those issues that are unique to them and make privacy part of their competitive advantage – and the community will respond.”

With the OAIC reporting that people are losing trust in organisations protecting their data and that 70% of Australians now see the protection of personal information as a major concern, the issue of privacy has become even more critical to all Australians. 

Working under Australia’s only industry APP Privacy Code (registered by the OAIC), ADIA members mitigate risk for clients daily and provide their organisation with greater protection and guidance. Working under the Code, however, also brings responsibility. 

To help ensure your data security measures remain embedded in your organisational culture and business practices, ADIA presents – Privacy, The Foundation of Trust – for all members on Tuesday, May 3 at 12noon.  

Join ADIA Quality Consultant Norine Cruse as she guides members’ through ADIA Academy’s training resources and explores the value of maintaining credibility and integrity through establishing a solid framework of privacy and data security measures. 

Who should attend:

  • Privacy Officers
  • Quality Managers (staff responsible for ISO 20252 & 27001 certification) 
  • Operations Managers
  • Human Resources (Director/Managers) 

Date:  Tuesday 3 May 2022
Time: 12:00 – 1:00pm
Cost: Free and exclusive to ADIA members.
Presenters: Norine Cruse, ADIA Quality Consultant/ Cruse Partnership


Norine operates Cruse Partnership Australia and Lucidity, a consultancy in compliance management systems including market research, data analytics and insights fields and (cloud) software developers. 

Over the past 20+ years, Norine has worked with various organisations and professional bodies to develop industry and international standards, including those for the market research industry. 

Norine represented ADIA (formerly AMSRO) on the Global TC 225 Committee responsible for developing the new ISO 20252:2019 Standard that establishes the terms, definitions and service requirements for service providers conducting market, opinion, and social research, including insights.

Norine is certified to the ISO 27000 Standard which specialises in Information Security Management and co-developed AMSRO’s Information and Data Security Compliance System (phase one of the ISO 27000 standard for the market research, data, and insights industry). 

For ISO 20252, ISO 27000 and Information and Data Security matters, Norine is available to ADIA members and can be reached at (03) 9686 3481 or at